Nijolė Kvietkauskaitė is a visionary retail leader who is redefining the shopping experience through bold technological innovation. As the CEO of IKI Lietuva, she has spearheaded the most aggressive digital transformation in the Baltic retail sector, moving beyond traditional brick-and-mortar to fully autonomous solutions.

Under her leadership, IKI launched the first autonomous stores in the Baltics (IKI Go), partnering with AI firm Pixevia to create cashier-less, 24/7 shopping environments powered by real-time computer vision. She also drove the acquisition and integration of the startup LastMile, which led to Vilnius becoming the first city in Europe to deploy a fleet of autonomous delivery robots on public roads in partnership with Clevon.

Most recently, Nijolė’s team deployed AI-powered age estimation technology (with StrongPoint and Yoti), allowing customers to purchase restricted items without showing physical ID—a first for the Lithuanian market. Her strategy proves that legacy retail giants can be as agile as tech startups when leadership prioritizes innovation.