Saulius Ignatavičius work focuses on creating a culture of innovation and efficiency, driving meaningful change across the organization. As an expert in leveraging a unique framework of digital employee experience, he specializes in preparing organizations for their next chapter. He has successfully led digitalization, launched a digital skills program, decentralized the creation of automation solutions, and implemented multiple successful AI solutions in customer service. Additionally, he established an internal data analytics team that provides the organization with comprehensive KPI dashboards and efficiency analyses.